Friday, June 27, 2008

Amazon.com : International Shipping

Amazon.com gladly accepts orders from all around the globe. Available product lines, shipping rates and fees may vary depending on the delivery address for your order.

To see the shipping rate information specific to your order's destination, click the link for your region at the bottom of this page under the heading "Related Topics."

Items from Amazon Marketplace can be shipped to several international regions, but cannot be shipped to Africa, Island Nations, Israel, Latin America, or the Middle East. Read more about Amazon Marketplace shipping rates.

Some items sold by Amazon Merchants may be shipped internationally. In addition, some items sold by Merchants are available via the International Direct program. Amazon Merchants set their own shipping rates and policies.

Read more about shipping to U.S. protectorates or APO/FPO addresses.

Your packages may be subject to the customs fees and import duties of the country to which you have your order shipped. These charges are always the recipient's responsibility. For further details, read about Restrictions (which apply to all international shipments) and Import Fees Deposits (which apply to Priority International Shipping only).

Restrictions

The following items can be shipped to almost all destinations outside the U.S.:

books*
DVDs
music
VHS videos
Additionally, some consumer electronics, health and personal care, home and garden, jewelry, pet supplies, shoes, software, sporting goods, tools, video games, and watches can be shipped to the following countries:

Australia, Austria, Canada, Chile, Denmark, Finland, France, Germany, Hong Kong, Ireland, Italy, Japan, Mexico, Netherlands, New Zealand, Norway, Portugal, Saudi Arabia, Singapore, Spain, Sweden, Switzerland, Taiwan, Thailand, United Arab Emirates, United Kingdom
Visit our International Direct store to browse products that are available for shipping to these destinations.

All products shipped to these countries via Priority International Shipping are included in the International Direct program and subject to an import fees deposit. We use this ship method for all non-media products; customers can also choose this method for books, DVDs, music and VHS videos. For further details about this service, read about the International Direct program.

We're sorry, but Priority International Shipping is not available for P.O. Box addresses.

*Note: Books that require special handling because they are extremely heavy (for example, multi-volume sets) cannot be shipped outside the U.S. If this is the case, it will be noted on the product detail page.

Limitations

For products shipped internationally, please note that any manufacturer warranty may not be valid; manufacturer service options may not be available; product manuals, instructions and safety warnings may not be in destination country languages; the products (and accompanying materials) may not be designed in accordance with destination country standards, specifications, and labeling requirements; and the products may not conform to destination country voltage and other electrical standards (requiring use of an adapter or converter if appropriate). You are responsible for assuring that the product can be lawfully imported to the destination country. When ordering from Amazon.com, the recipient is the importer of record and must comply with all laws and regulations of the destination country.

Privacy

Your privacy is important to us, and we know that you care about how information about your order is used and shared. We would like our international customers and customers shipping products internationally to be aware that cross-border shipments are subject to opening and inspection by customs authorities.

Also, we may provide certain order, shipment, and product information, such as titles, to our international carriers, and such information may be communicated by the carriers to customs authorities in order to facilitate customs clearance and comply with local laws.

If the order is a gift, the package is marked "Gift," but the cost of the item is still stated on the customs form.

Customs authorities require the value of the gift item to be stated directly on the package.

Returns & Replacements

The above terms (including, if applicable, terms related to the Import Fee Deposit) also apply to the shipment of any replacement product that might be shipped if there is a problem with the original shipment. If you return a product to us, you will be the exporter from the destination country. Title and risk of loss transfer to us upon receipt at our fulfillment centers. For additional information please use the "Contact Us" form accessible on the right-side of this page. For products sold by Merchants, please see the applicable Merchant's return and replacement policies.

[http://www.amazon.com/gp/help/customer/display.html?nodeId=596184]

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