For a detailed description of the conditions used by Amazon Marketplace sellers to describe their items, select a product type below:
Toy & Baby
Collectible toys and games must be rare, exclusive, one-of-a-kind, or otherwise unique.
*New: Just like it sounds. A brand-new, unused, unopened product in its original packaging and with all original packaging materials included. The original manufacturer's warranty, if any, should still apply, with details of the warranty included in the conditions comments.
*Like New: An apparently untouched toy item in perfect condition. The original plastic wrap may be missing, but the original packaging is intact. There are absolutely no signs of wear. Suitable for presenting as a gift.
*Very Good: A well-cared-for item that has seen limited use but remains in great condition. The item and its instructions are complete and undamaged, but may show some signs of wear. The item works perfectly.
*Good: The item shows wear from consistent use, but remains in good condition. The original instructions are included and are in acceptable condition. The item may be marked or identified, and show other signs of previous use. The item works perfectly and is in good overall shape.
Watches
*Like New: This product may have been worn but shows no signs of wear. There are no visible scratches, scuffs, nicks, or dents to any part of the watch including crystal, bracelet and case. The watch is in perfect working order.
*Very Good: The watch shows very slight wear with only minor scratches and scuffs on the bracelet or case but not on the crystal. In working order.
*Good: In working order, shows visible signs of wear including scratches to the case and bracelet and/or minor scratches to the crystal. This wear can be polished out or repaired.
*Acceptable: The watch does not have to be in working order, but can be fixed with only minor repair. Some scratches or dents noticeable on case, bracelet, and crystal.
Musical Instruments
Used, refurbished musical instruments must be refurbished and warranted by the manufacturer or remanufacturer.
*New: Just like it sounds. A brand-new, unused, unopened product in its original packaging and with all original packaging materials included. The original manufacturer's warranty, if any, should still apply, with details of the warranty included in the conditions comments.
*Refurbished: A product that has been professionally restored to working order. Typically, this means the product has been inspected, cleaned, and repaired to meet manufacturer specifications. May or may not be in its original packaging. The manufacturer's warranty or warranty of the company performing the refurbishing services may apply to the product and should be included in the conditions comments.
*Like New: An apparently untouched musical instrument in perfect condition. The original packaging is intact. There are absolutely no signs of wear. Suitable for presenting as a gift.
*Very Good: A well-cared-for item that has seen limited use but remains in great condition. The item and its instructions are complete and undamaged, but may show some signs of wear. The item works perfectly.
*Good: The item shows wear from consistent use, but remains in good condition. The original instructions are included and are in acceptable condition. The item may be marked or identified, and show other signs of previous use. The item works perfectly and is in good overall shape.
*Acceptable: The item is fairly worn, but it continues to work perfectly. The signs of wear can include scratches, dents, and other aesthetic problems. The box and nonessential instructions may be missing or damaged. The item may be marked or identified, and show other signs of previous use.
Tuesday, July 1, 2008
Amazon.com : Condition Guidelines (4)
For a detailed description of the conditions used by Amazon Marketplace sellers to describe their items, select a product type below:
Outdoor Living
Used, refurbished outdoor living items must be refurbished and warranted by the manufacturer or remanufacturer.
*New: Just like it sounds. A brand-new, unused, unopened product in its original packaging and with all original packaging materials included. The original manufacturer's warranty, if any, should still apply, with details of the warranty included in the conditions comments.
*Refurbished: A product that has been professionally restored to working order. Typically, this means the product has been inspected, cleaned, and repaired to meet manufacturer specifications. The product may or may not be in its original packaging. The manufacturer's warranty or warranty of the company performing the refurbishing services may apply to the product and should be included in the conditions comments.
*Like New: An apparently untouched product, in perfect condition. The original plastic wrap may be missing, but the original packaging is intact and pristine, and instructions are included. There are absolutely no signs of wear. Suitable for presenting as a gift.
*Very Good: A well-cared-for product that has seen limited use but remains in great condition. The item is complete, unmarked, and undamaged, but may show some limited signs of wear. The product works perfectly.
*Good: The product shows wear from consistent use, but remains in good condition. The item may be marked or have identifying information on it, and show other signs of previous use. The product works perfectly.
*Acceptable: The product is fairly worn, but it continues to work perfectly. The signs of wear can include scratches, dents, and other aesthetic problems. The product may be marked or have identifying information on it, and show other signs of previous use.
Computers
Used, refurbished, and new computer items may be listed at any price. Refurbished computer items must be warranted by the manufacturer or remanufacturer.
*New: Just like it sounds. A brand-new, unused, unopened product in its original packaging and with all original packaging materials and software included. The original manufacturer's warranty, if any, should still apply, with details of the warranty included in the conditions comments.
*Refurbished: A product that has been professionally restored to working order. Typically, this means the product has been inspected, cleaned, and repaired to meet manufacturer specifications. May or may not be in its original packaging. The manufacturer's warranty or warranty of the company performing the refurbishing services may apply to the product and should be included in the conditions comments.
*Like New: An apparently untouched computer item in perfect condition. The original plastic wrap may be missing, but the original packaging and software is intact. There are absolutely no signs of wear. Suitable for presenting as a gift.
*Very Good: A well-cared-for item that has seen limited use but remains in great condition. The item and its instructions and software are complete and undamaged, but may show some signs of wear. The item works perfectly.
*Good: The item shows wear from consistent use, but remains in good condition. The original instructions and software are included and are in acceptable condition. The item may be marked or identified, and show other signs of previous use. The item works perfectly and is in good overall shape.
*Acceptable: The item is fairly worn, but it continues to work perfectly. The signs of wear can include scratches, dents, and other aesthetic problems. The box and nonessential instructions may be missing or damaged, however discs for installed software are included. The item may be marked or identified, and show other signs of previous use.
Cell Phones & Service
Refurbished cell phones and accessories must be refurbished and warranted by the manufacturer or remanufacturer.
*New: Just like it sounds--a brand-new, unused, unopened product in its original packaging and with all original packaging materials included. The original manufacturer's warranty, if any, should still apply, with details of the warranty included in the conditions comments.
*Refurbished: A product that has been professionally restored to working order. Typically, this means the product has been inspected, cleaned, and repaired to meet manufacturer specifications. It may or may not be in its original packaging. The manufacturer's warranty or the warranty of the company performing the refurbishing services may apply to the product and should be included in the conditions comments.
*Like New: An apparently untouched item in perfect condition. The original plastic wrap may be missing, but the original packaging is intact. There are absolutely no signs of wear. It should be suitable for presenting as a gift.
*Very Good: A well-cared-for item that has seen limited use but remains in great condition. The item and its instructions are complete and undamaged, but may show some signs of wear. The item works perfectly.
*Good: The item shows wear from consistent use, but remains in good condition. The original instructions are included and are in acceptable condition. The item may be marked or identified, and show other signs of previous use. The item works perfectly and is in good overall shape.
*Acceptable: The item is fairly worn, but it continues to work perfectly. The signs of wear can include scratches, dents, and other aesthetic flaws. The box and nonessential instructions may be missing or damaged. The item may be marked or identified and show other signs of previous use.
Outdoor Living
Used, refurbished outdoor living items must be refurbished and warranted by the manufacturer or remanufacturer.
*New: Just like it sounds. A brand-new, unused, unopened product in its original packaging and with all original packaging materials included. The original manufacturer's warranty, if any, should still apply, with details of the warranty included in the conditions comments.
*Refurbished: A product that has been professionally restored to working order. Typically, this means the product has been inspected, cleaned, and repaired to meet manufacturer specifications. The product may or may not be in its original packaging. The manufacturer's warranty or warranty of the company performing the refurbishing services may apply to the product and should be included in the conditions comments.
*Like New: An apparently untouched product, in perfect condition. The original plastic wrap may be missing, but the original packaging is intact and pristine, and instructions are included. There are absolutely no signs of wear. Suitable for presenting as a gift.
*Very Good: A well-cared-for product that has seen limited use but remains in great condition. The item is complete, unmarked, and undamaged, but may show some limited signs of wear. The product works perfectly.
*Good: The product shows wear from consistent use, but remains in good condition. The item may be marked or have identifying information on it, and show other signs of previous use. The product works perfectly.
*Acceptable: The product is fairly worn, but it continues to work perfectly. The signs of wear can include scratches, dents, and other aesthetic problems. The product may be marked or have identifying information on it, and show other signs of previous use.
Computers
Used, refurbished, and new computer items may be listed at any price. Refurbished computer items must be warranted by the manufacturer or remanufacturer.
*New: Just like it sounds. A brand-new, unused, unopened product in its original packaging and with all original packaging materials and software included. The original manufacturer's warranty, if any, should still apply, with details of the warranty included in the conditions comments.
*Refurbished: A product that has been professionally restored to working order. Typically, this means the product has been inspected, cleaned, and repaired to meet manufacturer specifications. May or may not be in its original packaging. The manufacturer's warranty or warranty of the company performing the refurbishing services may apply to the product and should be included in the conditions comments.
*Like New: An apparently untouched computer item in perfect condition. The original plastic wrap may be missing, but the original packaging and software is intact. There are absolutely no signs of wear. Suitable for presenting as a gift.
*Very Good: A well-cared-for item that has seen limited use but remains in great condition. The item and its instructions and software are complete and undamaged, but may show some signs of wear. The item works perfectly.
*Good: The item shows wear from consistent use, but remains in good condition. The original instructions and software are included and are in acceptable condition. The item may be marked or identified, and show other signs of previous use. The item works perfectly and is in good overall shape.
*Acceptable: The item is fairly worn, but it continues to work perfectly. The signs of wear can include scratches, dents, and other aesthetic problems. The box and nonessential instructions may be missing or damaged, however discs for installed software are included. The item may be marked or identified, and show other signs of previous use.
Cell Phones & Service
Refurbished cell phones and accessories must be refurbished and warranted by the manufacturer or remanufacturer.
*New: Just like it sounds--a brand-new, unused, unopened product in its original packaging and with all original packaging materials included. The original manufacturer's warranty, if any, should still apply, with details of the warranty included in the conditions comments.
*Refurbished: A product that has been professionally restored to working order. Typically, this means the product has been inspected, cleaned, and repaired to meet manufacturer specifications. It may or may not be in its original packaging. The manufacturer's warranty or the warranty of the company performing the refurbishing services may apply to the product and should be included in the conditions comments.
*Like New: An apparently untouched item in perfect condition. The original plastic wrap may be missing, but the original packaging is intact. There are absolutely no signs of wear. It should be suitable for presenting as a gift.
*Very Good: A well-cared-for item that has seen limited use but remains in great condition. The item and its instructions are complete and undamaged, but may show some signs of wear. The item works perfectly.
*Good: The item shows wear from consistent use, but remains in good condition. The original instructions are included and are in acceptable condition. The item may be marked or identified, and show other signs of previous use. The item works perfectly and is in good overall shape.
*Acceptable: The item is fairly worn, but it continues to work perfectly. The signs of wear can include scratches, dents, and other aesthetic flaws. The box and nonessential instructions may be missing or damaged. The item may be marked or identified and show other signs of previous use.
Amazon.com : Condition Guidelines (3)
For a detailed description of the conditions used by Amazon Marketplace sellers to describe their items, select a product type below:
Camera & Photo
Used, refurbished cameras and photography items must be refurbished and warranted by the manufacturer or remanufacturer.
-*New: Just like it sounds. A brand-new, unused, unopened product in its original packaging and with all original packaging materials included. The original manufacturer's warranty, if any, should still apply, with details of the warranty included in the condition comments.
-*Refurbished: A product that has been professionally restored to working order. Typically, this means the product has been inspected, cleaned, and repaired to meet manufacturer specifications. May or may not be in its original packaging. The manufacturer warranty or warranty of the company performing the refurbishing services may apply to the product and should be included in the "conditions comments."
-*Like New: An apparently untouched camera or photography item in perfect condition. The original wrapping may be missing, but the original packaging is intact. There are absolutely no signs of wear. Suitable for presenting as a gift. On the 1-10 point used-equipment scale, this must be 10- or higher.
-*Very Good: A well-cared-for camera or photography item that has seen limited use but remains in great condition. The item and its instructions are complete and undamaged, but may show some signs of wear. The item works perfectly. On the 1-10 point used-equipment scale, this must be rated 9-, 9, or 9+.
-*Good: A camera or photography item that shows wear from consistent use, but remains in good condition. The original instructions are included and are in acceptable condition. The item may be marked or identified, and show other signs of previous use. The item works perfectly and is in good overall shape. On the 1-10 point used-equipment scale, this must be rated 8-, 8, or 8+.
-*Acceptable: A camera or photography item that is fairly worn, but continues to work perfectly. Signs of wear can include scratches, dings, and other aesthetic problems. The box and nonessential instructions may be missing or damaged. The item may be marked or identified, and show other signs of previous use. On the 1-10 point used-equipment scale, this must be rated 7-, 7, or 7+.
Kitchen & Housewares
Used, refurbished kitchen and houseware items must be refurbished and warranted by the manufacturer or remanufacturer.
-*New: Just like it sounds. A brand-new, unused, unopened product in its original packaging and with all original packaging materials included. The original manufacturer's warranty, if any, should still apply, with details of the warranty included in the condition comments.
Refurbished: An item refurbished by the manufacturer or remanufacturer in Like New condition whose purchase price includes a manufacturer's or remanufacturer's warranty. Details of the warranty should be included in the condition comments.
-*Like New: An apparently untouched kitchen item in perfect condition. The original plastic wrap may be missing, but the original packaging is intact. There are absolutely no signs of wear. Suitable for presenting as a gift.
-*Very Good: A well-cared-for item that has seen limited use but remains in great condition. The item and its instructions are complete and undamaged, but may show some signs of wear. The item works perfectly.
-*Good: The item shows wear from consistent use, but remains in good condition. The original instructions are included and are in acceptable condition. The item may be marked or identified, and show other signs of previous use. The item works perfectly and is in good overall shape.
-*Acceptable: The item is fairly worn, but it continues to work perfectly. The signs of wear can include scratches, dents, and other aesthetic problems. The box and nonessential instructions may be missing or damaged. The item may be marked or identified, and show other signs of previous use.
Software & Computer Games
-*New: Just like it sounds. Brand-new, unused, unopened software or computer game in perfect condition in its original packaging and with all original packaging materials included. New games should include the original UPC.
-*Like New: Apparently unopened software or computer game in perfect condition (although it may be out of its original wrapping). The box and jewel case are pristine, with no signs of wear. The UPC should be visible. Suitable for presenting as a gift.
-*Very Good: Well-cared-for software or computer game that has been used but remains in great condition. The software or computer game and its original packaging are complete and slightly worn, but unmarked and undamaged, with the UPC visible.
-*Good: The software or computer game may show wear from consistent use, but it still remains in good condition. There may be clear external signs of wear and damage to the original packaging or instructions, but the software or computer game itself works perfectly. The original UPC should be visible.
-*Acceptable: The software or computer game is fairly worn, but it continues to work perfectly. The box and instructions may be missing or damaged. Use this condition when the original UPC and/or the original jewel case is missing.
Camera & Photo
Used, refurbished cameras and photography items must be refurbished and warranted by the manufacturer or remanufacturer.
-*New: Just like it sounds. A brand-new, unused, unopened product in its original packaging and with all original packaging materials included. The original manufacturer's warranty, if any, should still apply, with details of the warranty included in the condition comments.
-*Refurbished: A product that has been professionally restored to working order. Typically, this means the product has been inspected, cleaned, and repaired to meet manufacturer specifications. May or may not be in its original packaging. The manufacturer warranty or warranty of the company performing the refurbishing services may apply to the product and should be included in the "conditions comments."
-*Like New: An apparently untouched camera or photography item in perfect condition. The original wrapping may be missing, but the original packaging is intact. There are absolutely no signs of wear. Suitable for presenting as a gift. On the 1-10 point used-equipment scale, this must be 10- or higher.
-*Very Good: A well-cared-for camera or photography item that has seen limited use but remains in great condition. The item and its instructions are complete and undamaged, but may show some signs of wear. The item works perfectly. On the 1-10 point used-equipment scale, this must be rated 9-, 9, or 9+.
-*Good: A camera or photography item that shows wear from consistent use, but remains in good condition. The original instructions are included and are in acceptable condition. The item may be marked or identified, and show other signs of previous use. The item works perfectly and is in good overall shape. On the 1-10 point used-equipment scale, this must be rated 8-, 8, or 8+.
-*Acceptable: A camera or photography item that is fairly worn, but continues to work perfectly. Signs of wear can include scratches, dings, and other aesthetic problems. The box and nonessential instructions may be missing or damaged. The item may be marked or identified, and show other signs of previous use. On the 1-10 point used-equipment scale, this must be rated 7-, 7, or 7+.
Kitchen & Housewares
Used, refurbished kitchen and houseware items must be refurbished and warranted by the manufacturer or remanufacturer.
-*New: Just like it sounds. A brand-new, unused, unopened product in its original packaging and with all original packaging materials included. The original manufacturer's warranty, if any, should still apply, with details of the warranty included in the condition comments.
Refurbished: An item refurbished by the manufacturer or remanufacturer in Like New condition whose purchase price includes a manufacturer's or remanufacturer's warranty. Details of the warranty should be included in the condition comments.
-*Like New: An apparently untouched kitchen item in perfect condition. The original plastic wrap may be missing, but the original packaging is intact. There are absolutely no signs of wear. Suitable for presenting as a gift.
-*Very Good: A well-cared-for item that has seen limited use but remains in great condition. The item and its instructions are complete and undamaged, but may show some signs of wear. The item works perfectly.
-*Good: The item shows wear from consistent use, but remains in good condition. The original instructions are included and are in acceptable condition. The item may be marked or identified, and show other signs of previous use. The item works perfectly and is in good overall shape.
-*Acceptable: The item is fairly worn, but it continues to work perfectly. The signs of wear can include scratches, dents, and other aesthetic problems. The box and nonessential instructions may be missing or damaged. The item may be marked or identified, and show other signs of previous use.
Software & Computer Games
-*New: Just like it sounds. Brand-new, unused, unopened software or computer game in perfect condition in its original packaging and with all original packaging materials included. New games should include the original UPC.
-*Like New: Apparently unopened software or computer game in perfect condition (although it may be out of its original wrapping). The box and jewel case are pristine, with no signs of wear. The UPC should be visible. Suitable for presenting as a gift.
-*Very Good: Well-cared-for software or computer game that has been used but remains in great condition. The software or computer game and its original packaging are complete and slightly worn, but unmarked and undamaged, with the UPC visible.
-*Good: The software or computer game may show wear from consistent use, but it still remains in good condition. There may be clear external signs of wear and damage to the original packaging or instructions, but the software or computer game itself works perfectly. The original UPC should be visible.
-*Acceptable: The software or computer game is fairly worn, but it continues to work perfectly. The box and instructions may be missing or damaged. Use this condition when the original UPC and/or the original jewel case is missing.
Amazon.com : Condition Guidelines (2)
For a detailed description of the conditions used by Amazon Marketplace sellers to describe their items, select a product type below:
Video Games
*New: Just like it sounds. A brand-new, unused, unopened video game in perfect condition in its original packaging and with all original packaging materials included.
*Like New: An apparently unopened video game in perfect condition (although it may be out of its original wrapping). The box and item are pristine, with no signs of wear. Suitable for presenting as a gift.
*Very Good: A well-cared-for video game that has been played but remains in great condition. The game and its original packaging are complete and slightly worn, but unmarked and undamaged.
*Good: The video game shows wear from consistent use, but remains in good condition. There may be clear external signs of wear and damage to the original packaging or instructions, but the game plays perfectly. The video game may have identification markings from its owner.
*Acceptable: The video game is fairly worn, but it continues to work perfectly. The box and instructions may be missing or damaged. The video game may have identification markings from its owner.
Electronics
The sale of some items in our Electronics store is restricted to pre-approved sellers only. Learn more about pre-approved selling.
*New: Just like it sounds. A brand-new, unused, unopened product in its original packaging and with all original packaging materials included. The original manufacturer's warranty, if any, should still apply, with details of the warranty included in the conditions comments.
*Refurbished: A product that has been professionally restored to working order. Typically, this means the product has been inspected, cleaned, and repaired to meet manufacturer specifications. The product may or may not be in its original packaging. The manufacturer warranty or warranty of the company performing the refurbishing services may apply to the product and should be included in the conditions comments.
*Like New: An apparently untouched electronics item in perfect condition. The original plastic wrap may be missing, but the original packaging is intact. There are absolutely no signs of wear. Suitable for presenting as a gift.
*Very Good: A well-cared-for item that has seen limited use but remains in great condition. The item and its instructions are complete and undamaged, but may show some signs of wear. The item works perfectly.
*Good: The item shows wear from consistent use, but remains in good condition. The original instructions are included and are in acceptable condition. The item may be marked or identified, and may show other signs of previous use. The item works perfectly and is in good overall shape.
*Acceptable: The item is fairly worn, but it continues to work perfectly. The signs of wear can include scratches, dents, and other aesthetic problems. The box and nonessential instructions may be missing or damaged. The item may be marked or identified, and show other signs of previous use.
Tools & Hardware
Used and refurbished tools and hardware items must be refurbished and warranted by the manufacturer or remanufacturer.
*New: Just like it sounds. A brand-new, unused, unopened product in its original packaging and with all original packaging materials included. The original manufacturer's warranty, if any, should still apply, with details of the warranty included in the conditions comments.
*Refurbished: A product that has been professionally restored to working order. Typically, this means the product has been inspected, cleaned, and repaired to meet manufacturer specifications. The product may or may not be in its original packaging. The manufacturer's warranty or warranty of the company performing the refurbishing services may apply to the product and should be included in the conditions comments.
*Like New: An apparently untouched product, in perfect condition. The original plastic wrap may be missing, but the original packaging is intact and pristine, and instructions are included. There are absolutely no signs of wear. Suitable for presenting as a gift.
*Very Good: A well-cared-for product that has seen limited use but remains in great condition. The item is complete, unmarked, and undamaged, but may show some limited signs of wear. The product works perfectly.
*Good: The product shows wear from consistent use, but remains in good condition. The item may be marked or have identifying information on it, and show other signs of previous use. The product works perfectly.
*Acceptable: The product is fairly worn, but it continues to work perfectly. The signs of wear can include scratches, dents, and other aesthetic problems. The product may be marked or have identifying information on it, and show other signs of previous use.
Video Games
*New: Just like it sounds. A brand-new, unused, unopened video game in perfect condition in its original packaging and with all original packaging materials included.
*Like New: An apparently unopened video game in perfect condition (although it may be out of its original wrapping). The box and item are pristine, with no signs of wear. Suitable for presenting as a gift.
*Very Good: A well-cared-for video game that has been played but remains in great condition. The game and its original packaging are complete and slightly worn, but unmarked and undamaged.
*Good: The video game shows wear from consistent use, but remains in good condition. There may be clear external signs of wear and damage to the original packaging or instructions, but the game plays perfectly. The video game may have identification markings from its owner.
*Acceptable: The video game is fairly worn, but it continues to work perfectly. The box and instructions may be missing or damaged. The video game may have identification markings from its owner.
Electronics
The sale of some items in our Electronics store is restricted to pre-approved sellers only. Learn more about pre-approved selling.
*New: Just like it sounds. A brand-new, unused, unopened product in its original packaging and with all original packaging materials included. The original manufacturer's warranty, if any, should still apply, with details of the warranty included in the conditions comments.
*Refurbished: A product that has been professionally restored to working order. Typically, this means the product has been inspected, cleaned, and repaired to meet manufacturer specifications. The product may or may not be in its original packaging. The manufacturer warranty or warranty of the company performing the refurbishing services may apply to the product and should be included in the conditions comments.
*Like New: An apparently untouched electronics item in perfect condition. The original plastic wrap may be missing, but the original packaging is intact. There are absolutely no signs of wear. Suitable for presenting as a gift.
*Very Good: A well-cared-for item that has seen limited use but remains in great condition. The item and its instructions are complete and undamaged, but may show some signs of wear. The item works perfectly.
*Good: The item shows wear from consistent use, but remains in good condition. The original instructions are included and are in acceptable condition. The item may be marked or identified, and may show other signs of previous use. The item works perfectly and is in good overall shape.
*Acceptable: The item is fairly worn, but it continues to work perfectly. The signs of wear can include scratches, dents, and other aesthetic problems. The box and nonessential instructions may be missing or damaged. The item may be marked or identified, and show other signs of previous use.
Tools & Hardware
Used and refurbished tools and hardware items must be refurbished and warranted by the manufacturer or remanufacturer.
*New: Just like it sounds. A brand-new, unused, unopened product in its original packaging and with all original packaging materials included. The original manufacturer's warranty, if any, should still apply, with details of the warranty included in the conditions comments.
*Refurbished: A product that has been professionally restored to working order. Typically, this means the product has been inspected, cleaned, and repaired to meet manufacturer specifications. The product may or may not be in its original packaging. The manufacturer's warranty or warranty of the company performing the refurbishing services may apply to the product and should be included in the conditions comments.
*Like New: An apparently untouched product, in perfect condition. The original plastic wrap may be missing, but the original packaging is intact and pristine, and instructions are included. There are absolutely no signs of wear. Suitable for presenting as a gift.
*Very Good: A well-cared-for product that has seen limited use but remains in great condition. The item is complete, unmarked, and undamaged, but may show some limited signs of wear. The product works perfectly.
*Good: The product shows wear from consistent use, but remains in good condition. The item may be marked or have identifying information on it, and show other signs of previous use. The product works perfectly.
*Acceptable: The product is fairly worn, but it continues to work perfectly. The signs of wear can include scratches, dents, and other aesthetic problems. The product may be marked or have identifying information on it, and show other signs of previous use.
Amazon.com : Condition Guidelines (1)
For a detailed description of the conditions used by Amazon Marketplace sellers to describe their items, select a product type below:
Books
To be considered collectible, books should be unique in a way that increases value for a collector, for example:
First edition and first printing, signed, inscribed, or scarce
Not ex-library, a remainder, or a book club edition
Guidelines for New and Used Books items:
*New : Just like it sounds. A brand-new, unused, unread copy in perfect condition.
*Like New : An apparently unread copy in perfect condition. Dust cover is intact; pages are clean and are not marred by notes or folds of any kind. Suitable for presenting as a gift.
*Very Good : A copy that has been read, but remains in excellent condition. Pages are intact and are not marred by notes or highlighting. The spine remains undamaged.
*Good : A copy that has been read, but remains in clean condition. All pages are intact, and the cover is intact (including dust cover, if applicable). The spine may show signs of wear. Pages can include limited notes and highlighting, and the copy can include "From the library of" labels.
*Acceptable : A readable copy. All pages are intact, and the cover is intact (the dust cover may be missing).
Music
To be considered collectible, the item should be unique in a way that increases value for a collector, for example:
Signed, inscribed, or scarce
Unique characteristics like special pressings, unusual aesthetics (for example, colored vinyl), or limited edition packaging
Guidelines for New and Used Music items:
*New : Just like it sounds. A brand-new, unused, unopened CD or cassette in perfect condition.
*Like New : An apparently unopened CD or cassette in perfect condition (although it may be out of its original wrapping). The jewel case or cassette case is pristine. The liner notes, inclusions, and/or sleeve are in perfect condition. The CD or tape itself is unmarked, with no sign of wear. Suitable for presenting as a gift.
*Very Good : A well-cared-for CD or cassette that has been listened to, but remains in great condition and plays perfectly. The jewel case/cassette case may show limited signs of wear, as may the liner notes and inclusions.
*Good : The CD or cassette plays perfectly but has clear signs of wear. The jewel case or cassette case is undamaged, and original liner notes are in good, unmarked condition. The CD, cassette, or packaging may have identification markings from its owner.
*Acceptable : The CD or cassette plays perfectly, but is otherwise the worse for wear. The jewel case or cassette case may be damaged, and the liner notes may be marked (but remain complete and legible). The CD, cassette, or packaging may have identification markings from its owner.
Videos and DVDs
Guidelines for New and Used Video and DVD items:
*New : Just like it sounds. A brand-new, unused, unopened video or DVD in perfect condition in its original packaging and with all original packaging materials included.
*Like New : An apparently unopened video or DVD in perfect condition (although it may be out of its original wrapping). The box or jewel case is clean and vivid, with no signs of wear. Suitable for presenting as a gift.
*Very Good : A well-cared-for video or DVD that has been listened to, but remains in great condition. The film is complete, without interruption, and does not skip. The box or jewel case may show limited signs of wear, as may the liner notes.
*Good : A video or DVD with clear external signs of wear, but one that continues to play perfectly. The video or DVD may have identification markings from its owner.
*Acceptable : A video or DVD with extensive external signs of wear, but one that continues to play perfectly. The box or jewel case may be damaged, and the notes or other inclusions may be marked (but remain complete and legible). The video or DVD may have identification markings from its owner.
Books
To be considered collectible, books should be unique in a way that increases value for a collector, for example:
First edition and first printing, signed, inscribed, or scarce
Not ex-library, a remainder, or a book club edition
Guidelines for New and Used Books items:
*New : Just like it sounds. A brand-new, unused, unread copy in perfect condition.
*Like New : An apparently unread copy in perfect condition. Dust cover is intact; pages are clean and are not marred by notes or folds of any kind. Suitable for presenting as a gift.
*Very Good : A copy that has been read, but remains in excellent condition. Pages are intact and are not marred by notes or highlighting. The spine remains undamaged.
*Good : A copy that has been read, but remains in clean condition. All pages are intact, and the cover is intact (including dust cover, if applicable). The spine may show signs of wear. Pages can include limited notes and highlighting, and the copy can include "From the library of" labels.
*Acceptable : A readable copy. All pages are intact, and the cover is intact (the dust cover may be missing).
Music
To be considered collectible, the item should be unique in a way that increases value for a collector, for example:
Signed, inscribed, or scarce
Unique characteristics like special pressings, unusual aesthetics (for example, colored vinyl), or limited edition packaging
Guidelines for New and Used Music items:
*New : Just like it sounds. A brand-new, unused, unopened CD or cassette in perfect condition.
*Like New : An apparently unopened CD or cassette in perfect condition (although it may be out of its original wrapping). The jewel case or cassette case is pristine. The liner notes, inclusions, and/or sleeve are in perfect condition. The CD or tape itself is unmarked, with no sign of wear. Suitable for presenting as a gift.
*Very Good : A well-cared-for CD or cassette that has been listened to, but remains in great condition and plays perfectly. The jewel case/cassette case may show limited signs of wear, as may the liner notes and inclusions.
*Good : The CD or cassette plays perfectly but has clear signs of wear. The jewel case or cassette case is undamaged, and original liner notes are in good, unmarked condition. The CD, cassette, or packaging may have identification markings from its owner.
*Acceptable : The CD or cassette plays perfectly, but is otherwise the worse for wear. The jewel case or cassette case may be damaged, and the liner notes may be marked (but remain complete and legible). The CD, cassette, or packaging may have identification markings from its owner.
Videos and DVDs
Guidelines for New and Used Video and DVD items:
*New : Just like it sounds. A brand-new, unused, unopened video or DVD in perfect condition in its original packaging and with all original packaging materials included.
*Like New : An apparently unopened video or DVD in perfect condition (although it may be out of its original wrapping). The box or jewel case is clean and vivid, with no signs of wear. Suitable for presenting as a gift.
*Very Good : A well-cared-for video or DVD that has been listened to, but remains in great condition. The film is complete, without interruption, and does not skip. The box or jewel case may show limited signs of wear, as may the liner notes.
*Good : A video or DVD with clear external signs of wear, but one that continues to play perfectly. The video or DVD may have identification markings from its owner.
*Acceptable : A video or DVD with extensive external signs of wear, but one that continues to play perfectly. The box or jewel case may be damaged, and the notes or other inclusions may be marked (but remain complete and legible). The video or DVD may have identification markings from its owner.
Amazon.com : Buying from Outside the U.S.
Countries Covered by Amazon Payments
To use Amazon Payments to make a purchase from an independent seller, you must be located in a country covered by the Amazon Payments program. This coverage is steadily increasing and has already been extended to 29 countries. Please note: if your country is not yet covered, you cannot make a Marketplace purchase.
Until your country is covered by Amazon Payments, you may want to purchase the item directly from Amazon.com.
The following countries are currently covered by Amazon Payments: Australia, Belgium, Brazil, Canada, Denmark, Finland, France, Germany, Hong Kong, Iceland, Ireland, Italy, Japan, Republic of Korea, Mexico, Netherlands, New Zealand, Norway, Portugal, South Africa, Spain, Sweden, Switzerland, the United Kingdom (England, Northern Ireland, Scotland, and Wales), and the United States (including U.S. protectorates).
Rest assured that the list of countries covered by Amazon.com Payments will expand in the future.
Seller Restrictions
You can see whether a seller will ship internationally by looking at the information on a third-party listing. If international shipping is supported, the listing details will read, "International shipping available."
Please be aware that if your shipping address is located outside the continental United States, but within a supported protectorate, the listing must be enabled for international shipping for your purchase to be completed. This includes Puerto Rico, the U.S. Virgin Islands, Guam, and American Samoa. However, APO/FPO addresses are considered domestic U.S. addresses.
It is important to consider all terms of sale carefully before ordering. If you have questions, contact the seller. To contact a seller, click on their nickname. From the next page, you will see a link to "Contact seller."
Product Restrictions
Please note: Buyers outside the U.S. cannot purchase the following items via Amazon Marketplace: Video Games, Electronics, Camera & Photo, Tools & Hardware, Kitchen & Housewares, Software, and Computers. Nutritional supplements that are considered to be regulated drugs in Europe may not be purchased by buyers located in Europe.
Buying at Amazon Marketplace
Amazon.com offers millions of new items. But what about used DVDs, second-hand videos, and collectible books signed by the author? Now, with Amazon Marketplace, you can buy (and sell) used products on the same page where Amazon sells the item new.
Locating used and collectible items is easy. You'll see links to used items in search results and on product information pages.
To submit an order, just click the "buy used" links in search results or the "used" links located on product information pages. You'll then see a listing of all the used and collectible items available from our Marketplace sellers. Click the "Add to cart" button to begin the ordering process. After you've completed the order, the seller receives payment notification as well as your shipping address, and within two days, the item is shipped directly to you.
To use Amazon Payments to make a purchase from an independent seller, you must be located in a country covered by the Amazon Payments program. This coverage is steadily increasing and has already been extended to 29 countries. Please note: if your country is not yet covered, you cannot make a Marketplace purchase.
Until your country is covered by Amazon Payments, you may want to purchase the item directly from Amazon.com.
The following countries are currently covered by Amazon Payments: Australia, Belgium, Brazil, Canada, Denmark, Finland, France, Germany, Hong Kong, Iceland, Ireland, Italy, Japan, Republic of Korea, Mexico, Netherlands, New Zealand, Norway, Portugal, South Africa, Spain, Sweden, Switzerland, the United Kingdom (England, Northern Ireland, Scotland, and Wales), and the United States (including U.S. protectorates).
Rest assured that the list of countries covered by Amazon.com Payments will expand in the future.
Seller Restrictions
You can see whether a seller will ship internationally by looking at the information on a third-party listing. If international shipping is supported, the listing details will read, "International shipping available."
Please be aware that if your shipping address is located outside the continental United States, but within a supported protectorate, the listing must be enabled for international shipping for your purchase to be completed. This includes Puerto Rico, the U.S. Virgin Islands, Guam, and American Samoa. However, APO/FPO addresses are considered domestic U.S. addresses.
It is important to consider all terms of sale carefully before ordering. If you have questions, contact the seller. To contact a seller, click on their nickname. From the next page, you will see a link to "Contact seller."
Product Restrictions
Please note: Buyers outside the U.S. cannot purchase the following items via Amazon Marketplace: Video Games, Electronics, Camera & Photo, Tools & Hardware, Kitchen & Housewares, Software, and Computers. Nutritional supplements that are considered to be regulated drugs in Europe may not be purchased by buyers located in Europe.
Buying at Amazon Marketplace
Amazon.com offers millions of new items. But what about used DVDs, second-hand videos, and collectible books signed by the author? Now, with Amazon Marketplace, you can buy (and sell) used products on the same page where Amazon sells the item new.
Locating used and collectible items is easy. You'll see links to used items in search results and on product information pages.
To submit an order, just click the "buy used" links in search results or the "used" links located on product information pages. You'll then see a listing of all the used and collectible items available from our Marketplace sellers. Click the "Add to cart" button to begin the ordering process. After you've completed the order, the seller receives payment notification as well as your shipping address, and within two days, the item is shipped directly to you.
Amazon.com : General Returns Policy
You may return new, unopened items sold and fulfilled by Amazon.com within 30 days of delivery for a full refund. Items should be returned in their original product packaging. We'll also pay the return shipping costs if the return is a result of our error. Just visit our online Returns Center, and we will guide you through the process and even supply you with a return mailing label you can print out.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). We'll notify you via e-mail of your refund once we've received and processed the returned item.
Items that are Not Returnable
Amazon.com does not accept returns of the following items:
Hazardous items that are gas-powered or contain flammable liquids. (These items will say "This item cannot be returned" on their product detail page.)
Computer laptops and desktops more than 30 days after delivery.
Any product missing the serial number or UPC.
Downloadable software products.
Gift certificates.
Grocery products and Gourmet gift baskets.
Pay As You Go (or prepaid) phone cards.
Items purchased from sellers other than Amazon.com.
Some Jewelry orders (Learn more)
Partial Refunds
Partial Refunds will be issued for the following items:
Most items that are returned more than 30 days after delivery.
Any item that has obvious signs of use.
Any opened laptop or desktop computer. A 15% restocking fee will apply.
Any CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened/taken out of its plastic wrap. (If you discover that the item is defective after the package is opened, a full refund or replacement will still be granted.)
Any item not returned in the condition it was received.
To find out more about how refunds are calculated, visit our Refunds page.
Orders Returned After 30 Days
Orders that were delivered more than 30 days ago will not appear in the list of orders eligible for return in our online Returns Center. Such an order will receive only a partial refund if you do choose to return it. If you still wish to return it, follow our instructions on the Packing & Sending Your Return page (be sure to include the packing slip in the box), and ship the order to:
RETURNS CENTER - AMAZON.COM
172 Trade Street
Lexington, KY 40511 USA
Exchanges
If you received a faulty item and need to exchange it for the same item, visit our Returns Center to request a replacement. If you would like to exchange an item for a different one, please return the original item through our online Returns Center (you will be refunded your original purchase price once we receive the item) and place another order for the item you wish to purchase. You do not have to wait for us to receive the original item before placing the new order.
Please note that it takes us 3 to 5 business days to process returns once they arrive at our Returns Center. You can view completed returns and refunds by visiting Your Account and accessing the relevant order summary.
Items Purchased from Other Sellers
As the Amazon.com Web site offers items for sale both by Amazon.com and by registered third-party sellers, it is important in the returns process to know from whom the item was purchased.
Visit Your Account and view the order. Click on the order number and the seller is listed at the top of your order information.
If the item to be returned was not sold by Amazon.com, you will need to contact the seller directly or follow the specific Amazon Merchant's return instructions found in the order summary of Your Account.
For more about third-party seller return policies and additional instructions, visit the following pages:
Amazon Merchants Returns (for items sold by companies such as Macy's or Eddie Bauer)
Amazon Marketplace Returns (for new, used, or collectible items sold by individual sellers through Amazon Marketplace)
Subsidiaries
Amazon.com subsidiaries operating on third-party platforms, such as Warehouse Deals, may have different policies. Merchant policies are accessible before ordering, wherever product details are made available.
Large Items Shipped By Specialty Carriers
We are happy to accept returns for large items that are shipped via our specialty shippers. These items do require a special type of return and cannot be returned with a pre-paid return mailing label like standard shipments. If you need to return an item shipped via a specialty shipper, you visit our online Returns Center and request the return. We will follow up with instructions for returning the item. Note: Returns that are not the result of our error will be subject to a return shipping fee which will be deducted from the refund.
In-Store Returns
Items purchased from Amazon.com cannot be returned to a physical store (such as Borders, Target, or Office Depot stores). Items purchased from Amazon Merchants such as Eddie Bauer or Macy's are subject to the individual merchant's return policy; please click the related link in the order summary in Your Account for more information.
Using our Return Mailing Label
The return mailing labels obtained from our online Returns Center are valid only for returns shipped within the U.S.
Each return mailing label is coded for a specific shipment. Please do not include items from other orders, or other shipments from the same order, in the same box, or you will not receive the correct refund. Each shipment must be returned using a separate mailing label.
If you use this mailing label and the return is a result of our error (you received an incorrect or defective item, etc.), we'll pay the return shipping costs.
If you use this mailing label and your return is not the result of our error, the shipping cost of that returned item will be deducted from your refund. The amount deducted will be equivalent to our standard shipping cost for that item.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). We'll notify you via e-mail of your refund once we've received and processed the returned item.
Items that are Not Returnable
Amazon.com does not accept returns of the following items:
Hazardous items that are gas-powered or contain flammable liquids. (These items will say "This item cannot be returned" on their product detail page.)
Computer laptops and desktops more than 30 days after delivery.
Any product missing the serial number or UPC.
Downloadable software products.
Gift certificates.
Grocery products and Gourmet gift baskets.
Pay As You Go (or prepaid) phone cards.
Items purchased from sellers other than Amazon.com.
Some Jewelry orders (Learn more)
Partial Refunds
Partial Refunds will be issued for the following items:
Most items that are returned more than 30 days after delivery.
Any item that has obvious signs of use.
Any opened laptop or desktop computer. A 15% restocking fee will apply.
Any CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened/taken out of its plastic wrap. (If you discover that the item is defective after the package is opened, a full refund or replacement will still be granted.)
Any item not returned in the condition it was received.
To find out more about how refunds are calculated, visit our Refunds page.
Orders Returned After 30 Days
Orders that were delivered more than 30 days ago will not appear in the list of orders eligible for return in our online Returns Center. Such an order will receive only a partial refund if you do choose to return it. If you still wish to return it, follow our instructions on the Packing & Sending Your Return page (be sure to include the packing slip in the box), and ship the order to:
RETURNS CENTER - AMAZON.COM
172 Trade Street
Lexington, KY 40511 USA
Exchanges
If you received a faulty item and need to exchange it for the same item, visit our Returns Center to request a replacement. If you would like to exchange an item for a different one, please return the original item through our online Returns Center (you will be refunded your original purchase price once we receive the item) and place another order for the item you wish to purchase. You do not have to wait for us to receive the original item before placing the new order.
Please note that it takes us 3 to 5 business days to process returns once they arrive at our Returns Center. You can view completed returns and refunds by visiting Your Account and accessing the relevant order summary.
Items Purchased from Other Sellers
As the Amazon.com Web site offers items for sale both by Amazon.com and by registered third-party sellers, it is important in the returns process to know from whom the item was purchased.
Visit Your Account and view the order. Click on the order number and the seller is listed at the top of your order information.
If the item to be returned was not sold by Amazon.com, you will need to contact the seller directly or follow the specific Amazon Merchant's return instructions found in the order summary of Your Account.
For more about third-party seller return policies and additional instructions, visit the following pages:
Amazon Merchants Returns (for items sold by companies such as Macy's or Eddie Bauer)
Amazon Marketplace Returns (for new, used, or collectible items sold by individual sellers through Amazon Marketplace)
Subsidiaries
Amazon.com subsidiaries operating on third-party platforms, such as Warehouse Deals, may have different policies. Merchant policies are accessible before ordering, wherever product details are made available.
Large Items Shipped By Specialty Carriers
We are happy to accept returns for large items that are shipped via our specialty shippers. These items do require a special type of return and cannot be returned with a pre-paid return mailing label like standard shipments. If you need to return an item shipped via a specialty shipper, you visit our online Returns Center and request the return. We will follow up with instructions for returning the item. Note: Returns that are not the result of our error will be subject to a return shipping fee which will be deducted from the refund.
In-Store Returns
Items purchased from Amazon.com cannot be returned to a physical store (such as Borders, Target, or Office Depot stores). Items purchased from Amazon Merchants such as Eddie Bauer or Macy's are subject to the individual merchant's return policy; please click the related link in the order summary in Your Account for more information.
Using our Return Mailing Label
The return mailing labels obtained from our online Returns Center are valid only for returns shipped within the U.S.
Each return mailing label is coded for a specific shipment. Please do not include items from other orders, or other shipments from the same order, in the same box, or you will not receive the correct refund. Each shipment must be returned using a separate mailing label.
If you use this mailing label and the return is a result of our error (you received an incorrect or defective item, etc.), we'll pay the return shipping costs.
If you use this mailing label and your return is not the result of our error, the shipping cost of that returned item will be deducted from your refund. The amount deducted will be equivalent to our standard shipping cost for that item.
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